Terms & Conditions

Refund Policy

We should be notified of any problem immediately upon receipt of the flowers. We reserve the right to refuse a request for refund if such request is not received by us on a timely basis. All prices shown and all transactions are in Ringgit Malaysia (RM).

As our products are mostly perishable, please revert as soon as possible if there is a problem. All refund requests will be dealt on a case-by-case basis.


Can the orders be fulfilled all the time?

Festive seasons may affect the supply of certain kind of flowers. Specific colours may not always be available. Substitution may be necessary to fulfill your flower and container requirements. The dimensions given for arrangements are mere approximations. However, you may refer to them as general guideline of the flowers' sizes. 

Subject to stock-availability, we reserve the right to substitute your order with another item which is of equal or higher value. Containers shown may not always be available as well. Alternative relevant items or similar value and style will be used. 

Prices shown are not for Valentine's Day and Mother's Da. Prices for the two celebrations will be announced on this site prior to the celebrations.


How I know that my order has been received?

All order will receive a confirmation message from us. If you hear no news from us within 3 hours. Please call us at 606 633 3280, or fax us at 606 633 3280,or e-mail us. For an urgent order, call for an immediate confirmation. 


How do I make payment?

Direct Bank-in payment method 
Please bank-in your payment to the following:

Bank : Public Bank Berhad 
Account Holder : Bloom Field Florist 
Account number: 3119045215

Bank : Malayan Banking Berhad 
Account Holder :Bloom Field Florist 
Account number: 5051 761 00739

Fax your transaction slip to us at (606) 633 3280. Orders will only be sent upon confirmation.



What is our term of delivery service?

Regional Order ( Out of Seremban and throughout Malaysia )

Regional orders are made to location outside Seremban. Arrangements delivered regionally may vary due to regional availability for the flowers required.

BloomField Florist reserved the right to make necessary changes on the flowers used without prior notice.

> Delivery Area

We are covering almost all the area within Negeri Sembilan including Nilai, Rantau, Mantin, Port Dickson etc. We also provide delivery service throughout Malaysia via our wide network of affiliate florist.

> Delivery Time

- For orders received before 1:30 PMMonday - Friday)  (Malaysian time - GMT+8.00), delivery is within same day.

- For orders received after 1:30 PM (Monday - Friday) (Malaysian time - GMT+8.00), it will depend on our operation availability, we will try to arrange for same day delivery, but if it is a busy day for our operation, the deliveries will be made on the next day.

- For orders received after 1:00 PM on Saturday delivery will be made on the upcoming Monday.

- If your delivery date is fall on Malaysia Public Holiday or Sunday, the delivery will be made on the next day.

- Please contact us at info@bloomfield.com.my or +(606) 633 3280 if you like to made special arrangement over the weekend or during Public holiday.

- Kindly be informed that a minimum delivery charges of RM 20 will be charged for deliveries made on Sundays or Public Holidays. 

Delivery During Peak Season

During the Peak / Festive Season e.g. Valentine's Day, Mother's Day, Hari Raya, Christmas, Chinese New Year, kindly place your order Four (4) days in advance.   

Due to the higher demand than usual during Peak/Festive season, we will try to accommodate your special time request as practical as we can. Otherwise, delivery will be made within the delivery date.
 

How do I know if my order placed from your website had been acknowledge?

If you choose to pay by either Direct Bank In or Post Cheque , we will contact you to confirm your order once your payment had been accepted and processed by our banker.

 

       
Contact Us
Tel: +606-633 3280
Fax: +606-633 3280
Mobile: +6016-662 8188
Email: bloomfld88@gmail.com
Operation Time
Monday to Saturday
10.00am - 6.00pm

Delivery Time
Monday to Saturday
10.00am - 6.00pm
We accept payment from the following Internet Banking: